Franchisee Praneel Prasad at Centre 401 Trust, where staff are overjoyed with the exceptional cleaning service from Crest.
When CrestClean secures a new contract, one of the first tasks for the Regional Director is to put a team or two on site to bring conditions up to our standard of quality. For Centre 401 Trust, Nivitesh Kumar called on two of his teams, including Hamilton Franchisee Praneel Prasad, and ended up receiving the kind of positive feedback that really makes his day.
“Thank you very much for the efforts your team has done with the cleaning of our premises. The standard of work was excellent and a huge improvement from the previous commercial cleaners we employed last year for the same job,” says Vanessa Potts, from Centre 401 Trust.
“The lounge suite came up excellent, and the carpets were great. There was a great all round job in the kitchen, with a special mention for the walls!! A great job was also done in the toilets and library. The mat in the Wellness Room was a huge improvement and it was good to see your staff moved the couches to clean behind them. A great job was done on the landing and stairway, especially the carpet and the wiping down of the stairway.”
Nivitesh says, “I was very pleased to see how happy they are. It’s important to hear that new customers are satisfied right at the beginning of their relationship with CrestClean, and make sure that they remain satisfied by keeping to our high standards and commitment to quality.”
Melissa Palmer and Jackie Matthews accepting a gift basket of goodies, presented to CrestClean’s 3000th customer, ABC Blenheim Central Daycare.
CrestClean is pleased to announce there are now over 3000 customers who have chosen our services – and counting, with new clients coming on board in every region, every day.
CrestClean marked the milestone by recognising our 3000th customer – ABC Blenheim Central Daycare – with a special gift basket full of treats for the staff to share. It was presented by Barbara de Vries, Regional Director for Blenheim and Nelson.
“They were so happy to receive the basket,” she says. “They said, ‘That’s morning tea for the next two days, maybe three!’ They were really excited.”
Blenheim is CrestClean’s newest region and Barbara says things are going really well so far and she’s already in need of an additional franchisee to keep up with demand.
Jackie Matthews, the manager of ABC Blenheim Central says the gift basket was a delightful surprise. “We’re working our way through it slowly. There were some very nice treats inside.”
As for the new cleaning services they’re receiving from Crest, she adds, “They’re wonderful, we have no complaints at all. We have every confidence in them.”
Since CrestClean was founded 18 years ago, customer growth has always been steady, however in the past year there’s been a surge of new clients choosing our services, with a particular increase in schools, kindergartens and daycares.
CrestClean’s display table showcased our environmentally responsible chemicals and information on SafeClean, our Health, Safety and Environmental Management System.
Marlborough’s annual Health and Safety Expo was another great success for Barbara de Vries, CrestClean’s Regional Director for Blenheim and Nelson. This year brought more businesses and business owners by CrestClean’s display table, resulting in many new leads and connections, she says.
“Last year there was a lot more of the general public at the expo and this year there were more business owners,” notes Barbara. That mirrors what’s occurring throughout the New Zealand business community as the government’s recent reforms to workplace health and safety laws go into effect in just a few short months. The new law puts more responsibility on business owners to ensure their workplaces are safe and compliant.
“Many of the business owners I spoke with were interested in our cleaning services and being able to tell people about our new Health and Safety Management System was great,” says Barbara.
CrestClean’s Health and Safety Management System, SafeClean, follows industry ‘best practice’ and is designed to minimise risks and ensure compliance. Our personnel undergo mandatory health and safety training, site inductions to specific risks and hazards, and robust documentation and monitoring. View More >>