CrestClean franchisee team Aijita and Danish Sharma were presented with their five year Long Service Award by Wellington Regional Director Richard Brodie.
“You can go as far as you want with Crest. We just put our heads down and went for it,” says Danish Sharma, who has owned a CrestClean franchise for five years.
In that time, he and his wife, Aijita, have been able to grow their cleaning business to include more comprehensive school caretaking duties, and have been able to secure financing to purchase five houses, which they renovate and rent in the greater Wellington region as a side business.
“Without the success and income from Crest, I wouldn’t be able to buy these houses and continue the property business that I was doing before I joined Crest,” he says. “I used to do all the work myself and learned all about plumbing, tiling, painting. Now I am able to hire people. With Crest, the income is there for that.”
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CrestClean runs in the Narayan family – Rajesh, left, and Viky, right, were both franchisees. Now Raj is Crest’s Quality Assurance Co-ordinator for Auckland and Viky is Regional Manager of South and East Auckland.
Rajesh Narayan was introduced to CrestClean by his younger brother, Viky Narayan, Crest’s Regional Manager for South and East Auckland. “When I came to New Zealand I was working for Sky TV and it was okay but I didn’t like the hours,” Raj recalls. “I was thinking of investing in something and going out on my own, and it was Viky who came up with the idea to purchase a Crest franchise.”
Five years later, Raj is pretty happy with the results. He’s grown his business from servicing just two sites to a total of 15 and he’s recently taken on the role of Quality Assurance for the Auckland region, assisting the Regional Managers with customer service and franchisee audits, as well as training Induction Trainers and teaching the Module 1, Module 2 and Hard Floor Care courses for Master Cleaners Training Institute.
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Gavin Beere, telling the story of how Hillpark School created a sustainable cleaning operation, at CrestClean’s 2015 Masters Conference.
Principal Gavin Beere was just a couple of years into his tenure at South Auckland’s Hillpark School when he decided to take a critical look at the primary school’s cleaning services. “There’s one main reason why people look at cleaning operations,” he said recently during a presentation at CrestClean’s Masters Conference. “They are not happy or familiar with the current reality.”
For Mr Beere, who’s been a school principal for 17 years and is currently an executive committee member of the New Zealand Principals’ Federation, his unhappiness stemmed from a combination of factors. There hadn’t been a close analysis of costs or productivity and the quality was inconsistent. Cleaning also occurred during the middle of the school day, which was having a negative impact on staff and students. Finding relief cleaners was difficult. Overall, the situation was unsatisfactory, but what to do about it? Mr Beere decided to conduct a comprehensive analysis of cleaning services at nine nearby schools, and compare them to what was going on at Hillpark.
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