CrestClean franchisee Anuragni Chandra applying stripper during a Hard Floor Care Training Course.
In Tauranga, all the franchisees new to CrestClean in the past four months are now also fully trained in Hard Floor Care.
“I tell all my franchisees they need this skill if they’re going to be doing any sort of floor care,” says Jan Lichtwark, Regional Director for Tauranga. “Some say that none of their jobs are going to need buffing, but it pays to know.”
Seven franchisees – Woo Sung Lee, Yeon Kil Yang, Anuragni Chandra, Sanjeet Chandra, Anna Susanti, Edward Santosa, and Richard Kemm – attended the two-day training course, which was held at Te Puke High School and taught by Pinakin Patel, a Tauranga franchisee and Hard Floor Trainer.
Jan says Hard Floor Care is “a big part of the business” for his region, so having several new franchisees who are skilled at doing it benefits them all. View More >>
A thank you note for CrestClean franchisees who provided morning tea.
For the past six years, CrestClean franchisees Khaled and Zeynab Khaled have been providing cleaning services for Express Data Limited’s head office in Mount Wellington, Auckland. As a way to recognise and show appreciation for one of their longstanding customers, the Khaleds decided to provide morning tea for the staff of about 40 people.
Plates of homemade slices and brownies were on the menu and made for a delightful break for the Express Data team. “The staff have a VERY sweet tooth, so you can imagine how delighted they were,” says receptionist Liz Moynahan.
Express Data showed their appreciation right back with this great ‘Thank You’ letter, featuring a photo of the office staff, sent to Khaled and Auckland’s Regional Director Dries Mangnus.
“Khaled has a very good relationship there and he’s the only guy that’s cleaned it since we’ve had the contract,” notes Dries. “It’s like he’s become part of their company.”
Khaled and Zeynab have been franchisees since July of 2008 and manage several contracts throughout the Auckland region.
“We appreciate Khaled, who has been with us for six years, from the actual beginning when we moved into our new premises,” adds Liz. “He and his family are very much part of the Express Data Team.”
Well done, Khaled and Zeynab, keeping your customers satisfied – and well fed!
Invercargill Regional Manager Glenn Cockroft appears to be future proofing his region’s business.
In the past two months, two franchisees from the team have given birth. Jackie Batoy has a new baby boy named Anthony Junior and Julie Cacdac has a daughter named Lovi.
To celebrate the births, Glenn presented them both with framed New Franchisee Applications with the names of their babies already filled in, pre-dated for 18 years from now.
“To save time, I filled out the application forms with the babies’ names – and dated them for their 18th birthdays when they would be eligible to own a business and become the next generation of Crest franchisees in the area,” says Glenn.
He presented the applications to the new mums at a recent family day, held for all the Invercargill franchisees. They shared a potluck lunch and had an opportunity to meet and greet new team members that have joined Crest recently – including the two newborns.
“I’m just confirming the next generation of Crest franchisees coming through,” jokes Glenn. “It always pays to look ahead, doesn’t it?”