Customer Quality Checklist

Quality of Office Cleaning:

 Excellent  Good  Acceptable  Poor

Quality of Toilet Cleaning:

 Excellent  Good  Acceptable  Poor

Quality of Kitchen Cleaning:

 Excellent  Good  Acceptable  Poor

Overall quality of work undertaken:

 Excellent  Good  Acceptable  Poor

Crest personnel appearance and behaviour:

 Excellent  Good  Acceptable  Poor

Promptness of response to any issues:

 Excellent  Good  Acceptable  Poor

Are your expectations being achieved?

 Yes  No

Please make any comments:

What is the most important thing we could do to improve our service to you?

Note: Please also use the supplied Communications Book for regular comments

Do you have a Communications Book?

 Yes  No

Would you prefer to remit payment by Direct Debit?

 Yes  No

Are there any other cleaning services we may provide for you?

Would you recommend Crest to others?

 Yes  No

Are we able to use you as a reference?

 Yes  No

Would you like to give us a Testimonial?

Note: Your testimonial will be displayed on our website. If you give us your website address we are happy to add a link to it.

Business Name (required)

City (required)

Your Name (required)

Your Phone (required)

Your Email (required)