General Cleaning Service
CrestClean is a specialist commercial cleaning company that provides customers with the best levels of cleaning service possible.
Our personnel are trained in cleaning and hygiene to an NZQA standard and they are equipped with modern cleaning systems and Environmentally Responsible products.
With CrestClean, as you cleaning service provider, your premises will look and feel clean all the time, and your staff and customers will notice the difference.
Contract commercial cleaning is our main service. From ‘round the clock’ cleaning through to daily, twice-weekly and weekly services, all CrestClean quotations include the following:
- An itemised specifications list for the various duties
- All cleaning chemicals and equipment supplied
- Cleaning service times as agreed
- No equipment left on site
- Full Health and Safety compliant cleaning service including full policy and procedures booklet to be left on site to form part of customers’ compliances.
With CrestClean, you can be assured that your office cleaning services will be carried out to a high degree of quality and careful attention to detail each time.
We also have a wide range of specialist cleaning services that can be called upon as a 1–off job, or, built into a contract.
Window Cleaning
Clean Windows are an important part of business presentation. All Crest franchisees learn to be an efficient window cleaner as part of their NZQA courses in Cleaning and Caretaking. Read more about Window Cleaning
Hard Floor Care
Polishing and restoring the shine to Vinyl Floors and other hard floor surfaces is a specialist trade. CrestClean has NZQA trained and experienced personnel in each
region who are skilled at maintaining hard floors. Read more about Hard Floor Care
Crest Quality Assurance Protocols
Local regional managers are responsible for assuring the quality and reliability of our cleaning service. For large-scale premises we create site-specific Quality Audit documentation to meet the site’s individual requirements.
Customer Quality Feedback
We regularly ask all our customers for feedback on our cleaning service. Online customer quality feedback systems provide easy access, enabling our managers to maintain a clear picture of the quality of our work and to address any issues immediately.
Customer Relationship Management
Crest’s Quality Assurance, training and invoicing systems are designed to make dealing with Crest cost effective, efficient, pleasant and rewarding. The evidence of this is in the long term relationships we build with our customers. Naturally we follow the same long-term relationship philosophy with our own people too. The length of service of Crest personnel far exceeds industry norms.
Communication Books
We recognise that communication is an important part of customer satisfaction. Each cleaning service customer site has a communication book to relay “day to day” communication and also to log additional requests. All personnel speak English are trained to respond promptly to customer requests and instructions.
