Healthcare Cleaning Services
Cleaning doctors’ surgeries, medical centres, and healthcare practitioners require stringent hygiene procedures, as well the ability to maintain strong customer communications.
CrestClean has learned the particularities of providing effective cleaning for the healthcare sector through years of experience.
Some of these issues include:
Spread of Infection: Our Sanitising Service uses an EPA approved Anti-Virla Sanitiser kills bacteria, viruses and fungi – reducing the spread of colds, flu and other viruses between staff members.
Cross contamination: CrestClean’s cleaning processes use colour-coded microfiber cloths and mops to minimise the threat of cross-contamination between work areas.
Security / Patient Confidentiality: CrestClean’s personnel are Licensed as Security Guards. Crest Commercial Cleaning Ltd is a licensed security company registered with the Private Security Personnel Licensing Authority.
Training: All our personnel hold NZQA Unit Standards in Cleaning and Caretaking
Health and Safety: We offer a fully compliant service bring our own Health ansd Safety proceedures to your premises, as well as working under any site-specific rules.
Maintaining clean and shiny vinyl flooring: Regular weekly buffing without fail as part of the cleaning regime as well as strip and sealing as needed
Attention to detail: e.g. removing finger marks, high dusting and regular cleaning of ceiling fans
Punctuality: Call times must be adhered to for security reasons (drugs on site) drugs are on site, and CrestClean cleaning teams have at least 2 people to make the job run more efficiently.
Presentation: All personnel wear clean uniforms with ID badges, and use clearly branded vehicles. Equipment is kept clean and tidy, as this is often visible to the customer
Regular cleaning audits: Are conducted by our regional managers, together with open lines of communication to deal to any day to day issues.
Communication: All personnel speak and read English and are trained to respond promptly to customer requests and instructions.
CrestClean’s management systems are designed to ensure that our customer relationships are efficient, satisfying and enduring. We follow fully documented Quality Assurance Protocols. A formal customer feedback protocol ensures that our high service levels are maintained. We foster long-term relationships with both our customers and our personnel. Online customer quality feedback systems ensure prompt responses to any issues.
With CrestClean as your healthcare cleaners you will assume a confidence that your cleaning team can be relied upon to perform well under the relentless pace of your industry.
